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Easy Buy
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0333 123 9000
Local Rate Number
Covering East Yorkshire
& North Lincolnshire
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Meet the Team

Why not see the expert team we have serving you.

Team

Customer Services


You can contact us on our local rate telephone number 0333 123 9000.

Our telephone lines are open between 9.00am and 5:30pm Monday to Friday.

Or you can visit our Showroom: 
Easy Buy Limited 
First Floor Office (Next to Tyreman behind ASDA)
Witty Street
Hull
HU3 4TX

We also have an online facility for new and existing customers to apply for product finance, alternatively you can email us any time at info@easybuy.uk.com and we will always try and answer your emails within 1 working day.         

You can download our Customer Practices leaflet here
.

Payments

Payment Options

Direct Debit

Direct Debit

This is the fastest and easiest method of paying us. Your payments will be automatically taken and can be adjusted without

Card

 

You can call into our office on 0333 123 9000 and to make a direct payment.

Standing Order

 

You can set-up a Standing Order with your bank to pay us regularily.

Cash

 

One of our Agents can come out and collect the payment from your home.

Extended Warranties

Retra Care

When you purchase products from us, we will offer you extended warranty wherever possible. This comes in the form of Retracare. There are two different policies Retracare now provide, these are Retracare Gold and Retracare Silver.

Retracare Gold provides mechanical and electrical cover including Accidental damage to cover those unfortunate mishaps. Retracare Silver offers the same comprehensive mechanical and electrical cover without accidental damage for those consumers that simply don’t want the extra cover or have a suitable policy already in place.

Terms and Conditions apply, for further information on both Retracare policies can be found here.

Retracare Gold Leaflet Retracare Silver Leaflet

We offer up to five years cover, and there is no obligation for you to take out extended warranty it will be up to yourself. If you decide it's for you, we can add the price onto your weekly payments. At the point of sale, we will provide you with the option of a quotation for this service, and explain the weekly cost and total amount payable, which will be charged at the same rate of interest as the product you are purchasing. If you decide not to, all repair costs will be down to yourself once the Manufacturer warranty has expired.

Terms and Conditions will apply if you do take out a Retra Care Warranty Plan your Accounts Representative will give you a leaflet explaining the full Terms and Conditions which is also explained on your warranty certificate. Alternatively, you can click the links above to the Gold and Silver plans.

If your product breaks down within the Manufacturer’s Warranty please call Easy Buy on 0333 123 9000 or call the Manufacturer, numbers listed in the table below.

If your product breaks down within your Extended Warranty period, please call your Extended Warranty firm you will find the number on your certificate or the numbers are below:

Please Note

If your products come with a 2, 3, 4- or 5-year manufacturer’s warranty, it is your responsibility to make sure you register your product with the manufacturers. You must do this to get the warranty on your products. If failed to do so your product will only be covered for the standard 12 months.

Extended Warranties will only be offered on White / Brown Goods. Technology Goods (Laptops, Phones, Consoles, etc) will not be offered Extended Warranties and will ONLY have the Manufacturer’s Warranty.

If you have recently been given a quotation for extended warranty on a new product you have recently bought from us, PLEASE NOTE due to new regulations your product cannot be delivered for 48 hours after receiving your quotation and you confirming you would like to go ahead and purchase the extended warranty, we would like to apologies for any inconvenience this may cause.

All cars come with a 3-month warranty through Benmarks Motors. All cars are sold through our sister company Benmarks Motors, where Easy Buy supplies the finance for the vehicle. All repairs, service, MOT and road tax is payable by the customer in all circumstances and not covered by your account.

Accidental Damage Cover / Insurance

If you have opted for the GOLD Retra Care Plan, you will be covered by accidental damage . PLEASE NOTE: Accidental Damage cover does NOT cover Theft on your products. Accidental Damage Cover can be added to the Hire Purchase and spread the cost weekly and same interest rate as your products.

Term and Conditions will apply if you do take out an Accidental Damage Plan your Accounts Representative will give you a leaflet explaining the full Terms and Conditions which is also explained on your warranty certificate. If you would like to review the Terms & Conditions, you can find them 
here. Please note: Accidental Damage cover cannot be purchased for items below the cost of £100, Televisions under 26”, DVD’s, phones, tablets, or any other portable / mobile device.

There is no obligation to take out the Accidental Damage cover, however Easy Buy products do not come with insurance or extra cover against theft or breakages. If your product becomes damaged or stolen, it will not be covered, and you will still be liable for the outstanding balance under the terms of your Hire Purchase Agreement.

Please Note:

If your product has been damaged and you have not taken out Accidental Damage Cover, You will still be required to pay the remaining balance on your account Under the terms of your Hire Purchase Agreement.

Easy Buy do not offer theft insurance it is your reasonability to get your own Theft Insurance if needed, You will still be required to pay the remaining balance on your account Under the terms of your Hire Purchase Agreement if your products have been stolen with no Theft cover on them.




Retra
01234 245900

Mendit
01282 418864
The Auto Group

The Auto Group
0333 323 0383


Benmarks
01482 320085
Acer 0371 760 1005
Apple 0800 107 6285
Asus 01442 265548
Beko 0333 207 9710
Belling 0344 815 3746
Blaupunkt 0871 200 0463
Candy 03444 995599
Celcus 0871 528 5126
Cello 0333 433 0312
Coda Click For Support
Google Click For Support
Haier 0333 003 8122
Hanspree 01926 818209
Hotpoint 0344 822 4224
Hisense 0333 800 2200
Hoover 0344 499 5599
Huawei 0800 088 6700
Igenix 01473 271272
Indesit 0344 822 4224
Iceking 01527 888133
LG 0344 847 5454
Lenovo 0203 014 0095
Linsar 01202 723330
MSPA 01702 208111
Microsoft 0344 800 2400
Mitchell & Brown 01204 377693
Montpellier 01759 487839
Nintendo 0345 605 0247
Numatic 01460 68600
Panasonic 0344 844 3899
Russell Hobbs 0345 658 9700
Sony Electronics 0207 365 2810
Sony Mobile 0207 365 2810
Samsung 0333 000 0333
Servis 0333 577 7232
Sharp Electronics 020 8734 2000
Sharp Home Appliances 0333 577 7230
Smeg 0330 094 7779
Statesman 0844 848 5861
Toshiba 0333 733 4422
White Knight 0800 988 1323
Whirlpool 03448 224 224
Xbox 0800 587 1102
Xiaomi 0800 916 0561
Zanussi 03445 610 645
Fridgemaster 0191 387 0804


Part Exchange Available Subscribe to our Newsletter! Variable Terms Available
Representative example: Cash price £249.00, Deposit £10.00, Total amount of credit £239.00, 52 weekly payments of £6.43, Total Amount Payable £344.60, Annual fixed rate of interest 40%, Representative APR 101.41%
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