Call our Office

You can call our office any time between the following hours:

Mon - Fri: 09:00 - 17:30

0333 123 9000
Calls will be recorded for quality and training purposes.

Use our Contact Form

If you use our Contact Us Form, we will be able to get back to you swiftly.

Write to / visit our Showroom

Easy Buy Limited 
Unit 5a
Carlton Street

What to tell us when you complain

  • When it happened.

  • The exact circumstances of the complaint.

  • Any staff involved in the complaint.

  • The product / account you are complaining about.

  • Any contact details so we can update you on your complaint.


If you are dissatisfied with how we have handled your complaint, you may refer your complaint to the Financial Ombudsmen Service. 

The contact details of the Financial Ombudsman Service are:

Financial Ombudsman Service
Exchange Tower
E14 9SR

Tel: 0800 023 4567 or E-mail:

For any more information please feel free to download our complaints form.

Mon - Fri 9am - 5:30pm
Working Days/Hours!
0333 123 9000
Call us with any issues or enquiries
Customer support


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